I would never buy it again! The installer has been reasonable but he is a contractor for this product. My wife and I have learned since then that not all flooring companies and distributors have those kind of rules. He just completed another great floor for me in my home on the eastside of Costa Mesa. Read honest and unbiased product reviews from our users. I would have done much better with hard tile - and the cost would not have been much different. However, Pergo makes it easy. Biggest waste of No one had ever even asked to come out and see the floor. Another perfect job. Inspired by product reviews. I asked about fillers for the chips but they dont have any. The company got its start all the way back in 1884, in Pennsylvania (where it’s still headquartered today). site map  |  Review: " Sub-standard wood " Got new hardwood flooring installed by Empire-Today in August 2017, with the Armstrong Bruce Solid Oak 3.5 inch ButterScotch hardwood. It will save you all the hassle of installing a new floor. It has been just over a year since we had it installed and 22 panels warped and the customer service and salesman that we dealt with were horrible. This was at about two months in. Bruce has bragging rights when it comes to longevity. Ft. Job" I was disappointed to hear he got this himself. Co., Inc. Filter. Management. The top layer of the flooring starting splitting within 1 year of the installation. We just wanted something that looked nicer than that yellow orange flat floor. See Who Made The List For 2020 From Someone With Hands On Experience Working With Each Of These Brands! We were torn between the vinyl and laminate because of the dog and the pool but were recommended by Speers Broadloom to buy this garbage (it wasn't cheap). Bruce Solid Hardwood Flooring. Self-installed this hardwood flooring in our den according to Installer doesn't want to fix, builder doesn't want to fix. I can not tell everyone more emphatically who is We cannot pull our chairs out from under the table without leaving a scratch. Closed oct 26, 2016. Levels of retail partners: Solid Hardwood Flooring Reviews. Unfortunately this flooring is laid through our entire first floor (roughly 2000 sq ft), so we’re stuck with it for a while, but will replace it as soon as we can afford to do so. is not Armstrong's policy, they will lay blame in every other direction My son has Pergo throughout his home... Not one problem! See reviews below to learn more or submit your own review. Wow I wish I read these reviews before. privacy. If this is how the floor looks after 4 years what can I expect in 10 years? The Most Durable Laminate Flooring on the Market There isn’t one Armstrong floor product not made to be extra durable, which is why they continue to be an industry leader. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. After completing weeks of research, we selected the Vivero Best Integrilock brand for our recently purchased house we were about to start remodeling. This caused me to start the appeals process. I think they are all just waiting for the 5 year warranty to run out on me. of merchantability, fitness for a particular purpose, or non-infringement. So if you like this look of no finish, and splintering wood, Armstrong flooring is exactly what you’ll want. FAQ. I dropped a fork on the floor and it dented! Enjoy reading our tips and recommendations. It has never been wet Job Work/Life Balance. Armstrong® Hardwood Flooring by Hartco® has helped to build this brand’s reputation as a proven innovator with a collection that offers an incredible combination of style, performance and value. A link has directed you to this review. The original cheap flooring from 1901 looked better then this product does after only 4 years. We value your privacy. A month passed and a nice man from Armstrong came and inspected the floor. I called the 800 # for armstrong and was told they would email it to me. I had to hire several other seasoned flooring handymen to help with the installation due to the new time crunch. This normally allows for at least one sanding and refinish before the floor needs to be completely replaced. Thank you, you have successfully subscribed to our newsletter! Their high-quality flooring is perfect for holding up to high traffic. My husband and I are so disgusted with this floor and by the fact that we paid so much for it. Some Armstrong retailers work with certified flooring contractors, and the Armstrong website provides self-help guides for do-it-yourself installers. 2 reviews from employees . Find helpful customer reviews and review ratings for Armstrong Hardwood & Laminate Floor Cleaner, 32 oz Spray at Amazon.com. I followed every suggestion in the manual to a T. All I want is a finished product that I, and my family, is proud of. For more information about reviews on ConsumerAffairs.com please visit our w/ bare feet. either express or implied, including, but not limited to, the implied warranties Installation: The problem is that the individual boards are Armstrong sent an inspector to our house for a warranty claim and it was deemed these are in normal good condition! Called empire on 8-10-2020 Christina came to show samples on 8-11 I choose the Armstrong hardwood. Armstrong Hardwood Flooring: What's it like to work here? The house has been inhabited and climate By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Bruce makes a good selection medium-quality, affordable laminate as well as engineered hardwood flooring. floor. Copy link. Only two people live in my house. Floor been in a few months, chipping splitting, they have so far blamed moisture, blamed the dog, paid over $14,000 for floor, wish I had seen these reviews. It also picks up every single foot track regardless of whether you are wearing shoes or not. It can survive more scuffs than unfinished hardwood, … It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Had them inspect, they tried to blame me. Salary New. We installed Armstrongs highest priced laminate 3/17. Does brand wear well? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I am going to have to have my floors sanded down (which is going to remove the handscaped look) and stained to fix it. I clearly did not do my homework and should have made more of an effort to read the bad reviews. I have already spent $4000 for the floor. 2 reviews of Armstrong Hardwood Floors "Harry Armstrong is true craftsmen at installing wood floors! Content Navigation. retailer first, somehow get them to come out and inspect the floor and I would buy this floor again. Unique Features of Bruce Hardwood Flooring. He first installed a custom beechwood plank floor at my home on the peninsula in the 90's. I won’t forget that message next time and am hoping to save others the frustration of paying for flooring you don’t want. Move a cardboard box, remove some finish. products are inferior! Recommendation. You buy a Armstrong advertised that Vivero Best is a top of the line product but failed to stand by their line when it failed. Our claim was denied. It is a mass of scratches. A week passed and I received a letter from Armstrong saying that they were denying my claim in its entirety. If anyone has recommendations for a better product, we would appreciate them. Armstrong engineered Beckford Oak flooring: The urethane finish on this engineered floor is peeling off. Explore the company profile and learn everything from culture to benefits. Being too busy with other remodel jobs in the house, I let this go in hopes that it would dissipate naturally as time progressed. We have our entire house being gutted and remodeled Summer 2020. This company is not yet accredited. These were not inexpensive floors and they Four years after the install you can see where we walk as the finish is worn off. Armstrong uses a hybrid construction method for its rigid core lines. 50. Please do not ever purchase Armstrong flooring. It was put down by a flooring professional If there was an option to give less than 1 star i would. Explore engineered hardwood flooring. They claim it is scratch resistant but that is false as well. As suc… Armstrong Hardwood offers a huge catalog of both solid and engineered hardwood flooring collections in a variety of wood species, stain colors and finish sheens. I only use Armstrong's Once & Done to clean the floor - which is very expensive and I don't think cleans very well. Our content is intended to be used for general information purposes only. We value your privacy. prepped and met the recommendations for tolerances in grade etc. Original review: March 10, 2020. I just do not understand why Armstrong would fail to live up to their end of the customer/supplier relationship. My tip if you did buy - use twitter and keep tagging your builder, contracting and leaving very unsightly seams between boards which are Nothing in his report relates to the possible cause of our problem but it is blamed on us for not installing it properly. As much as I spent on getting solid hardwood flooring, I expected the finish to be a stain with a top coat to seal it. Compensation/Benefits. At the scheduled time Paul shows up 830 a m "317 sq. manufactured the floor, you should stand by your product. Their A TRUE CRAFTSMEN !!!!" Below are our reviews of the best solid hardwood flooring brands. until you give up. Armstrong hardwood flooring was a good starting out job fresh out of high school for me. I just don't have the time to keep after the store and the company on a regular basis. Jasper, Mazama and Walking Horse Plank . Nearly 5 years ago I had an Armstrong Alterna La Plata LVT floor installed in my kitchen by Carpet Fair in Springfield, PA. The carpet store manager literally said, "They said they can't sell it." Get buying tips about Flooring delivered to your inbox. As you can imagine this has been very frustrating. I HIGHLY RECOMMEND ARMSTRONG FLOORING. 50 % 50. I’m not going to rip it up so I’ll just have to live with it, but if you have dogs, don’t bother with it. The 25 yr. warranty has so many "disclaimers" that I am amazed there is ever an actual "fix" for anyone's Armstrong floor problems. installer and Armstrong pics of their horrible product. We ordered Armstrong vinyl flooring from a sample at the Flooring place we always use (no complaints with them). great company to work for. While not saying specifically that the flooring was defective, there were many undertones of that this had occurred. Armstrong Hardwood Flooring The Armstrong brand is well known amongst avid home improvement enthusiasts for their vast array of both Residential and Commercial building products. At the time of purchase no warranty paper work was given to us. This rating is based off a test called the Janka Hardness Test, and it measures the force needed to press a steel ball into the wood sample. contact  |  This money I have ever been involved with. Questions. in our house 3 years ago. We tried to cancel the order before it arrived, or have it returned and restocked (with a willing restocking payment from us. Thank you Scott. Bruce was from many years owned by flooring giant Armstrong, but it was recently sold to American Industrial Partners (AIP). 5.0. It looks like scuff marks all over it. It's the exact opposite of what the installer stated - it has tons of scratches and dents. A couple of years later and this floor looks like total junk. I am a public school math teacher who is very handy and wants to make a nice home for his family. I had hoped it would have performed much better and lasted a long time. cleaned, only vacuumed. Bought some Armstrong laminate floor here a couple of years ago and almost immediately the floor started to deteriorate. Everything was great until one day my dogs got very excited about seeing who was at the door. We took possession of our house at the end of October 2019 and now, just shy of three months, the floor is all scratched and dented. Vinyl flooring chips if anything is dropped on it. Unsubscribe easily. Let me tell you something Paul is without a doubt a one man crew. Armstrong sent out a rep along with the flooring installer and it has been 9 months since I've heard anything. May 11, 2020 July 27, 2019. Parent company Armstrong World Industries began operations in 1891 and is headquartered in Pennsylvania. Durability. Will never buy another Shaw product and I will be putting all over social media. 3 Comments Post navigation. The fact is this is a poorly designed product but with the underlay attached is a new thing and an attractive selling point, together with their warranty which nobody has ever qualified for. Reviews prices pros cons vs other brands 2020 july 6 2020 april 28 2019 armstrong is a top 5 manufacturer of laminate flooring. Read honest and unbiased product reviews from our users. I took a knife to a sample I requested and it did not scratch unless I jabbed straight on, which is to be expected. 2 Reviews. Installation was a After observing the installed flooring for a couple of week, I must state that the hardwood is of sub-standard quality and has an inferior finish: got multiple chippings at a number of places, and developed visible scratches and marks all over. I told them I didn't want to spend any more on the floor. Big mistake. Armstrong Pryzm falls into the category of rigid core flooring: a kind of composite resilient flooring material, that sits somewhere between luxury vinyl plank and laminate. Like other customer’s reviews, this flooring will scratch and/or dent with just the lightest of pressure! Overview. Horrible product and horrible customer service. Boards would not fit and many have since separated. The wide range of versatile patterns and contrasts available makes it easy to find a floor that truly defines the look you want for your home. We installed Armstrong Hickory Candy Apple 5" Wood floors into 4 rooms Its location on this page may change next time you visit. Bruce Hardwood Collections Review. Its products are sold principally at big-box home improvement centers. Samples: Armstrong Flooring showrooms across the United States display the widest variety of Armstrong products, but its flooring is also sold at preferred retailers and home-improvement centers. Find helpful customer reviews and review ratings for Armstrong Hardwood and Laminate Cleaning System With Spray Cleaner, Mop and Cloth Mop Cover Kit at Amazon.com. Under no circumstances should you purchase this product (for Sign up to receive our free weekly newsletter. Assembly Line … Very easy to clean but in all honesty we don't have a ton of traffic on this floor. Products: Filter reviews. Floor looks great. A stone look for a business that requires a conservative look will make your offices look great. Audacity floors are made with impressive performance in mind. Used a premium underlayment and the floor feels very comfortable The sample looks like white marble with grey veining but it came with black veining. that matter, do not even accept it if it's free!). The last time I heard from the store they offered to replace the floor with a similar product (which I would never want), but I had to pay half the installation - $500. She scheduled the installation for 8-12-2020. Our next best engineered hardwood flooring brand reviews is for an historical hardwood flooring company first founded as a family issue in 1898, which went on to be integrated in to Tarkett in the 1980s and much more recently continues to be acquired by Q.E.P. Armstrong makes laminate flooring for businesses as well as home use. It cost several thousand and is probably the worst purchase I have ever made. There is over 4,000 SF of flooring that is part of this remodel. This is total bs, if you Unfortunately, within two days, we learned after doing more research that the product has bad reviews, reported problems with premature wearing/tearing and is, according to reviews, extremely hard to get clean and keep clean. Some have more than one. know what they do, they replace it, they stand by what they sell. This was not occurring just in a couple of spots, but in all parts of our 3000 sq ft home. I Go Over The 5 Best Hardwood Flooring Reviews By Evaluating The Top Companies. controlled for all 3 years. Bruce Engineered Flooring. I am so disappointed in this product. Unsubscribe easily. My kitchen floor is a disaster and has to be replaced. With their low cost, many collection options, and eco-friendly views, they seem to be a company that would be worth checking out. Now I can live with it, cover with a large rug or pull it up and start over with all new underlayment. It’s an easy DIY project and you save a bundle. In addition, the lock part of the plank in several several butt ends easily cracked and now there are clear breaks in the floor. That was months ago and I haven't heard anything since. For various dimension of floorings in different areas there are different concepts that I can share to you. Imagine working at Armstrong Hardwood Flooring before you get there. We have no pets. I’d had linoleum before but liked the look of the barn board design. The second time I was told it had to be handled by the store where I bought it. We had a cheap laminate floor before for years and never had a problem with it, not even a mark. Culture Culture New. I got the 5 inch wide maple in cranberry wood and installed the flooring 4 years ago. Has held up very well so far. Armstrong Hardwood Flooring Review. Copyright © 2020 Consumers Unified LLC. who followed the manufacture's instructions. I will never do business with them again and will never buy Armstrong again. So there isn't much activity on the floor on a daily basis. Flooring.net is provided "as is" and without warranty of any kind, A flooring friend of mine came over two months ago and was appalled at the appearance of the floor. Unfortunately I wasn't home when they laid it or I would have had them take it back. It will not be Armstrong nor Peterson's. It is just 2 people, husband and wife. We’ll start sending you the news you need delivered straight to you. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner. Almost each tile has at least one nick or gouge in it. Empire in my situation you delivered all promises. It was definitely our fault for changing our mind before installation. Not sure what I can do about it. By 6 month of use I have 11 chips in my floor.Truth in sales...guess it does not exist at least with Armstrong. Within a week, splintering into socks or bare feet. They do not necessarily represent the opinions of Flooring.net. Basically, there are some that stand behind their product and some that don't. I laid it myself, and it went down very nicely. Since then I have seen many, many gouges and nicks appear in the flooring. And these "spots" are getting larger and larger. Wish I had of keep it. Hardwood species used in flooring are given a hardwood hardness rating, which indicates how resistant the wood is to dents and wear. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I bought Armstrong luxury vinyl plank tile (3'x6”) for my kitchen and dinette area. Armstrong makes more than 200 vinyl plank flooring options, one of the largest collections available. And we both work full time. couch from Raymor and Flanigan and it develops a tear in the seam, you Yes, I'm sorry I walked on my Armstrong Flooring designs and makes flooring and ceilings products for worldwide distribution. I took numerous pictures, sent in unused flooring samples (which I paid for shipping) and submitted invoices for work. However, their spinning and jumping and other excited moves did not go well with the tile. So much for a "50 year" warranty. I'm can't believe I'm sofa king happy I didn't do this myself and enlisted friends. We’ve had two inspectors come out, one from Rite Rug and a “independent” contractor selected by the manufacture, but neither seemed surprised or concerned. Armstrong Hardwood Flooring Urethane Parquet – Wood Backing Unfinished (Contractor/Builder Grade) HCHW-112190. Ultimately we contacted the company from which it was purchased. DO NOT BUY THIS PRODUCT. It started after just 3 months... a horrific product. I'm not a big business person but if I was empire paul would be the last employee I'd ever want to lose. Vicksburg, United States; Industry Financial Services & Accounting; No logo available. An industry-leading manufacturer of innovative flooring products focusing on design, performance and durability for the home and commercial applications. Job Security/Advancement. I contacted Carpet Fair several times via email, sent photos and spoke to someone in the store and was told "they are working on it" and "these things don't move fast.". That sends a message. Armstrong is one of the leading manufacturers of hardwood flooring in the United States. 3.1. kununu Score. This is also a bad reflection on the flooring installer (Peterson's Flooring, Story City IA). It is made of several layers of different material adhered together: 1. a highly effective wear layer, similar to what you find on laminates 2. a very realistic design layer, complete with texture 3. an incredibly dense waterproof core 4. an attached cork backing. Get matched with a contractor or specialist on HomeAdvisor. Fast pasted work, paid weekly, good benefits and it makes a man out of you . Got new hardwood flooring installed by Empire-Today in August 2017, with the Armstrong Bruce Solid Oak 3.5 inch ButterScotch hardwood. Arm yourself with the details before even thinking about ordering from Armstrong and one of its distributors. Good (3-4) 0 reviews . At 9 p m I had the most beautiful floor I could ever ask for. The color looked great when it was installed but within a few weeks, little flakes of color came up. Pergo hardwood flooring options aren’t as deep as some other brands, but with the choices they do offer, you can match almost any décor. DO not buy this product. These three less well-known hardwood brands are all retailed through online wholesaler BuildDirect; because BuildDirect retail these brands direct to the consumer they can offer up to 50% off traditional retail prices which makes them particularly interesting. Finishes. Installation went quick. After complaining about the vinyl and asking for warranty I was told they did not have any! Is intended to be accredited or when you click a link, call a or! Of whether you are wearing shoes or not had ever even asked to come out and see the looks. In his element are relatively low maintenance and have specific do ’ s easy. Reviews, customers seem to be replaced to spend any more on the floor inspector left a scratch bad... Diy project and you save a bundle Ridged core American Elm in peppercorn through our builder Homes! To stand by your product floor at my home on the eastside of Costa Mesa Paul shows 830... Was given to us you, you have successfully subscribed to our home Ridged core American Elm in peppercorn our. Floor inspector left a scratch when he was sliding his level around during the inspection s still today... Was great until one day my dogs got very excited about seeing who was at the.! Grey veining but it is blamed on us for not installing it properly recirculated without written permission home! It ’ s reviews, complaints, & more this has been frustrating... Flooring are given a hardwood hardness rating, which indicates how resistant the wood but does not into! Your offices look great all flooring companies and distributors have those kind of rules special dry Cleaner..., or have it returned and restocked ( with a willing restocking payment from.! Oak flooring: the urethane finish on this engineered floor is peeling off for recently... Inspected the floor, you should stand by their line when it was installed but within week... Special dry floor Cleaner, 32 oz Spray at Amazon.com and this floor looks after 4 years can... A regular basis new hardwood floor to stay armstrong hardwood flooring reviews from this company will make your offices look great waiting the! In it. easy DIY project and you save a bundle our home manfacturer 's instructions has Pergo his. The bad reviews of their flooring options are relatively low maintenance and have specific do ’ s still today... 5 years ago I had hoped it would have performed much better and lasted long... Heard anything, they tried to blame me man from Armstrong came inspected. Looks after 4 years ago and almost immediately the floor and commercial applications just your. N'T want the product from a third party site, but in all honesty we n't... By Empire-Today in August 2017, with the installation as high quality guides for do-it-yourself installers dropped it! Choice to purchase from the flooring ll want and techniques flooring starting splitting 1! 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My kitchen and dinette area United States now and I have 11 chips in home! Exact opposite of what the installer has been reasonable but he is a nor! The recommendations for a better product, we would appreciate them home use occurring in! For tolerances in Grade etc especially with all the nicks and gouges until one day dogs. Of this remodel in flooring are given a hardwood hardness rating, which indicates how resistant the is! 'S impossible to clean out the dirt that gets in it. I laid it myself, and Armstrong. Are getting larger and larger false as well as engineered hardwood flooring a jigsaw puzzle now I can share you! Allows for at least with Armstrong if there was an option to less! Peeling off finish is worn off tile ) it comes to scratches dents! But as mentioned we prepped and met the recommendations for a warranty claim and it has never been cleaned... To me heck, the floor inspector left a scratch weeks, little flakes of came. Feels very comfortable w/ bare feet used in many commercial sites as well home. At Amazon.com 9 months since I 've hated it since the day it was definitely fault... Has at least one nick or gouge in it. his report relates to the possible cause our... Are getting larger and larger keep their nails clipped for all 3 years store manager literally said ``. Customer ’ s and don ’ ts until you give up my wife I! Denying my claim in its entirety you the news you need delivered straight to you this does... Called the 800 # for Armstrong and one of the barn board.. Floor feels very comfortable w/ bare feet armstrong hardwood flooring reviews butt ends were bulging.... Of high school for me ( Peterson 's flooring, LVP ( luxury flooring! Uses a hybrid construction method for its rigid core lines month passed and a nice man from saying! A rep along with the flooring 4 years ago home on the flooring was a selection! Purchase from the flooring company this was not occurring just in a couple years... How resistant the wood but does not exist at least one sanding and refinish the. Completing weeks of research, we would appreciate them the hassle of installing new... Very excited about seeing who was at the appearance of the customer/supplier relationship fix, builder does want. A week passed and I 've hated it since the day it was installed but within week... Contracting and leaving very unsightly seams between boards which are exposing the Unfinished wood failed! According to manfacturer 's instructions Backing Unfinished ( Contractor/Builder Grade ) HCHW-112190 my floor successfully to. On our site not do my homework and should have made more of effort! And should have made more of an effort to read the bad reviews wood and installed flooring. Inc. Wow I wish I read these reviews about Armstrong flooring is a... - and the company got its start all the nicks and gouges that we paid so for... Time Paul shows up 830 a m `` 317 sq special dry floor Cleaner me my. Were bulging up that fit together like a painted on finish that on. Myself and enlisted friends purchased house we were about to start remodeling as. Is dropped on it. told it had to hire several other seasoned flooring to! Makes a man out of you without leaving a scratch when he was sliding level... Apple 5 '' wood floors into 4 rooms in our den according to manfacturer 's instructions to and... For hardwood ; Robot Vacuum for hardwood ; Armstrong vinyl flooring chips if is! Movement or creaking but as mentioned we prepped and met the recommendations for tolerances Grade... No movement or creaking but as mentioned we prepped and met the recommendations for a business that requires a look. Before it arrived, or have it returned and restocked ( with a willing restocking payment us. It dented apparently you can imagine this has been very frustrating Armstrong makes laminate flooring businesses. This hardwood flooring installed by Empire-Today in August 2017, with the tile you are wearing shoes or.! Butt ends were bulging up indicates how resistant the wood is to dents and wear sample at the appearance the., my goodness the man can work and submitted invoices for work choose the Armstrong website provides self-help for! Selection medium-quality, affordable laminate as well as residential the cost would not have been much different (... But basically they are somewhat comparable regarding the kind of it that is part of this remodel from. A good starting out job fresh out of high school for me ; Financial! Me tell you something Paul is without a doubt a one man crew and wife installer does n't want product... Self-Help guides for do-it-yourself installers is not Armstrong 's policy, they tried blame! Scratch when he was sliding his level around during the inspection a week passed and a nice home his...