So now it is a very common practice to own a sentry safe in the home. The safe is water-resistant and can hold paper, folders, documents and other valuables. The safe comes with a pre-programmed factory code printed on the front of the owner's manual. Have someone else try their code to see if theirs works. I’ve had my Sentry safe for about 10 years and never had a problem. Well, it doesn’t take a locksmith with decades of experience or the Sentry Safe combination, all you need is a magnet. My Stack On gun safe refused to open. Enter the serial number of your electronic fire safe in the space provided below to determine if you need to read an important message from our engineers. It's hard to know without more information. Sometimes the key doesn’t work anymore because of the accumulation of dirt or even internal destruction of the lock. … the combination or code to the safe, then you know your safe won’t open. Mine is the dial-type of combo lock. Deactivated Code. Unless you changed the code, this will unlock the safe. My Sentry Safe Won’t Open! Are All Sentry Safe Keys the Same? Tap around the edges of the safe on the opposite side of the hinge while opening the safe and see whether it's possible to jar the door loose. The safe is open. Thankfully, most of the time the solution is a simple one and won’t take much of an effort to fix. If you can enter your combination but the handle for the safe won't turn, it may be because the bolts are out of alignment or jammed up. Handle Appears to Be Jammed A frequent problem that new safe owners run into is that the handle seems to be jammed when they go to open their safe. If you are using a dual key/combination model of the Sentry Safe, insert the key into the keyhole, push in and turn to “unlock” position. After putting the keypad back on from changing the batteries, my code won’t open the safe. When your safe won’t open, it is time to take action. Sentry, the most well known safe manufacturer in the world, has produced some of the most economical and widely available home and office security safes. For SentrySafe security models that begin with T: Turn electronic lock counterclockwise (left) and remove. The SentrySafe Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. Sentry Fire Safe Won't Open . The light was on the display pad indicating batteries were low, so I changed the batteries. In modern days people are so busy to earn money that sometimes they just don’t take time to go to the bank and save things. If the key doesn't seem to open the Sentry Safe, it may have been turned in the wrong direction. Contact the Sentry Safe company by email or on the phone for additional help. There’s nothing worse than your Sentry Safe to remain locked even though you have the key. Most sentry safes come with a key that can unlock it in case of forgotten code or battery failure. If this happens to you, simply punch in your code again and turn the safe handle to open the safe. A battery power indicator on the outside of the safe flashes yellow if the batteries are running low and need to be replaced. I have a sentry save with a keylock and electronic combination. Sentry safes are of a high quality, offering both water resistance and fire resistance to protect the contents inside from floods and fires. Slip the Sentry key in the keyhole and turn it counter-clockwise as opposed to clockwise. But you have to be patient when you are working with the tools. To find your model or serial number, identify your safe type from the options below. SentrySafe is committed to providing you the support you need. Final I figured it out I hope I could help Thanks for watching The SentrySafe Electronic Safe is designed to protect documents, digital media and other valuable from fire and theft. If you can enter your combination but the handle for the safe … The Sentry Fire-Safe Advance Business Safe-A5848 has a key and an electronic lock. Sentry Safe Can't Open Door . 3. share. It should easily pop open after entering the code. It’s been sitting for over a year and just recently can’t be opened with the right combination. I just read another forum that said that they took a rubber mallet to the flat metal door (not the plastic) and then opened fine. You just pop off a plastic bracket on the face of the safe and unlock away. User code: A 5 digit programmable code of your choosing that can be changed or deleted. Sentry Safe Troubleshooting Guide . If the safe still fails to open, you may have entered the wrong combination on the inner keypad of the safe. The latter can be recovered, … How to open a Sentry Gun Safe is just a simple and easy process. If you have this, try subtracting one from the middle number of the combination that was provided with the safe. ft.I just bought this safe and It wasn't working right, I typed in the code and it wouldn't unlock it. I have many other items in there that I’d be screwed if I needed right now. On rare occasions, a key might not open a Sentry Safe. Hunker may earn compensation through affiliate links in this story. With the digital keypad, you may enter either the factory code, the user code or a user pin number to gain entry to the safe. Please send me master code. Three code options: Factory code: The safe will ALWAYS unlock using this 5 digit code (found on the back of the owner’s manual). This happens because your safe's electronic lock is equipped with a feature that relocks the safe. Insert the Sentry key in the keyhole and turn it counter-clockwise as opposed to clockwise. Though burnt on the outside, it protected the items entrusted to its care, including their family geneology, a project Rosemary's mother had worked on for … Why won't my sentry safe open? The Sentry A5781 safe features an electronic lock. Why Sentry Safe Won’t Open with Key. Safe manipulation is the type of safe cracking that you see in movies when a safe won’t open. Taking a sentry safe … The safe is water-resistant and can hold paper, folders, documents and other valuables. It works for me. This article only informs you, but you shouldn’t try to open an authorized safe because you will be committing a crime. It is big enough to store your valuables, including money and jewelry. ETL verified for 1 hour fire protection of CDs and DVDs up to 1700-degrees F UL classified 1-hour proven fire protection 4 large 1 in. The battery for the keypad died, and I lost the key to open the safe. The Sentry Fire-Safe Advance Business Safe-A5848 has a key and an electronic lock. Contact the Sentry Safe company by email or on the phone for additional help. Now, you should enter the new code in the keypad located outside the door of your safe. I enter my 5 digit code, lights turn green, but the handle won't budge. The bars are stuck in lock position so because of this I can not close my safe or get the bars to come down. The combination type and the electronic type are usually equipped with a Sentry key for added protection. If you don’t have a nail file, you can try using a small flat-head screwdriver. When the Sentry … Question asked: How do I unlock my Sentry Safe if the battery is dead and I lost the key? Please! By creating an account you agree to the Hunker. Request a key replacement and a combination recovery for your SentrySafe product with our quick-and-easy replacement and recovery process. Setting the code on an electronic safe requires a simple process and permits two users to access the safe. Find Your Model/Serial Number. 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